XCAILE becomes the legal employer in Jamaica, so you get compliant contracts, local payroll, benefits, and IP assignment on one invoice. First hire live in 7 to 14 business days via EOR.
Why Jamaica
Leading Caribbean nearshore BPO market. Strong voice CS and back-office talent with native English.
Currency
JMD
Payroll
Bi-weekly, JMD
Employer burden
~12 to 14% (NIS, NHT, HEART, education tax)
Workweek
40 hours
Probation
Up to 90 days
Vacation
2 to 3 weeks (tenure-based)
13th / Aguinaldo
Not statutory
Notice
2 to 12 weeks (tenure)
Severance
2 weeks/year (first 10 yrs) + 3 weeks/year after
Languages
English (official), Patois
Time zone
UTC−5
Time to hire
7 to 14 business days via EOR
Reference only, statutory requirements in Jamaica change. XCAILE confirms current obligations in writing before any offer letter is issued.
Full-time employees in Jamaica on our entity, with local payroll, benefits, and severance handled.
Independent contractors classified, contracted, and paid correctly, with misclassification risk reviewed up front.
Outcome-based teams for GTM, CS, ops, or AI workflows, staffed in Jamaica and governed by milestones.
One short form. A real operator replies within 24 hours, no login and no sales sequence.